Privacy Policy

 

Privacy Policy – Saphire.in

At Saphire.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website.

🔒 Information We Collect

We may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party gateways)

  • Your activity on our website (via cookies and analytics)

🛡️ How We Use Your Information

We use your data to:

  • Process and fulfill your orders

  • Communicate order updates and support queries

  • Send marketing emails or offers (only if you opt in)

  • Improve our website and services

  • Prevent fraudulent activity

💳 Payment & Security

We do not store any payment information such as credit/debit card details. All payments are handled through secure, PCI-compliant third-party payment gateways.

🍪 Cookies

We use cookies to:

  • Remember your preferences

  • Analyze site traffic and performance

  • Enhance your shopping experience

You can disable cookies in your browser settings, but it may affect the functionality of the site.

📤 Sharing of Information

We do not sell or trade your personal information to third parties. We may share data with:

  • Logistics partners for delivery

  • Payment gateways for transaction processing

  • Service providers for website analytics and marketing (under strict confidentiality)

📁 Data Retention

We retain your information for as long as necessary to fulfill the purpose it was collected for, including legal, accounting, or reporting obligations.

👤 Your Rights

You have the right to:

  • Access or update your personal data

  • Request deletion of your data (except where legally required to retain)

  • Opt out of marketing communications

For any of the above, please contact us at support@saphire.in

🔄 Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website after changes means you accept those changes.

📞 Contact Us

If you have any questions about this Privacy Policy, feel free to reach out:

  • 📧 Email: support@saphire.in

  • 📞 Phone: +91-XXXXXXXXXX

  • 🕒 Support Hours: Monday to Saturday, 10 AM – 6 PM